30 Day Return Policy

Notwithstanding any of the foregoing, all products and parts purchased directly from Jerdon include a satisfaction guarantee of 30 days from the date of purchase. If you are not satisfied with your purchase, you may return the item(s) within 30 days from the date of original purchase directly to Jerdon. Items must be returned in original condition and must include all original packaging, accessories and printed materials. Original shipping charges are non-refundable. A 10% restocking charge will be assessed for the return. The restocking charge will not be applied to the return if the error or defect was attributable to Jerdon. This satisfaction guarantee does not cover alleged damage caused by your misuse, abuse, of the product or any accidents with respect thereto.

Please carefully package and return the item(s) prepaid and insured with an explanation of your dissatisfaction to Jerdon’s contact address. Jerdon is not responsible for returned items which become lost in transit.

Return shipping charges are not refundable.

Product Warranty

Appliance 1 Year Limited Warranty

JERDON WARRANTS ITS PRODUCTS FROM FAILURES IN THE MATERIAL AND WORKMANSHIP FOR ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE WITH PROOF OF PURCHASE, PROVIDED THE APPLIANCE IS (A) OPERATED AND MAINTAINED IN CONFORMITY WITH THE INSTRUCTION MANUAL PROVIDED WITH THE PRODUCT, AND (B) USED SOLELY INDOORS. ANY FAILED PART OF THE APPLIANCE WILL BE REPAIRED OR REPLACED, AT JERDON’S DISCRETION, WITHOUT CHARGE.

This Appliance 1 Year Limited Warranty does not cover any damage, including discoloration, to any non-stick surface of the appliance. This Appliance 1 Year Limited Warranty is null and void, as determined solely by Jerdon’s reasonable estimation, if the appliance is damaged due to accident, misuse, abuse, negligence, scratching, or if the appliance is altered or modified in any way.

THIS APPLIANCE 1 YEAR LIMITED WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR OTHERWISE, WHICH ARE HERBY EXCLUDED. IN NO EVENT SHALL JERDON BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, FORESEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN CONNECTION WITH THIS APPLIANCE.

If you think the appliance has failed or requires service within its warranty period, please contact Jerdon. Return shipping fees are non-refundable. A receipt proving original purchase date will be required for all warranty claims. Hand-written receipts are not accepted. Jerdon is not responsible for returns lost in transit.

Special notice for owners of the 5X Tri-Fold Mirror, Product Code: JGL9W